Faith Daisy Hummingbird Custom Quote HHRZ22018280UB Leather Bag

Big or small, we’ve got it all – when it comes to custom leather handbags, that is!

Whether you’re headed out for a night on the town or a day at the office, we’ve got the perfect size for you.

Choose from Small (25 x 19 x 11.5cm), Medium (35 x 27 x 14cm), or Large (41 x 34 x 19cm) – our selection has something for everyone.

To improve customer benefits from January 28, 2024, we will update and adjust the Refund and Return policy according to the ratio for some specific cases as follows:

Case 1. Defective product:

– Torn, printing error, wrong color, wrong product sent: 100% refund or resend new product (depending on customer’s intention).

Case 2. Order lost during shipping

– 100% refund or resend new product (depending on customer’s intention).

Case 3. Customers are not satisfied with the quality (Product images and quality are clearly publicized):

We will carefully review each case and support 40 – 55% Refund and customers do not need to send the product back.

Case 4. Customer is not satisfied with fast shipping:

– If the delivery deadline announced in the delivery policy page is exceeded: We refund the fast shipping fee to the customer (note: if the customer orders on Saturday and Sunday, the fast shipping delivery time may vary). May be 1-2 days later)

Case 5. In case the customer wants to return the goods (not for reasons related to the product, but because the customer changed his mind when receiving the goods):

– Customers please contact us. We will provide an address for customers to return products. After receiving the returned goods to the warehouse, we will refund 100% to the customer (We do not bear any costs for this refund).

Case 6. The customer provided a missing address, or an incorrect address that prevented successful delivery:

– We will support the delivery of new product to the customer again.

In addition to the cases mentioned above, the remaining cases will be supported according to the following policy:

Returns

We accept the return on products that were shipped out by us and if the item is faulty due to an error on our end (e.g. wrong item or damaged item). Item(s) must be returned together with proof of purchase.

Our policy lasts 15 days from the arrival date. No returns made after 15 days from the delivery date will be accepted.

*More information, please read full our policy at here or contact us at: Support@zattcap.com

What type of leather do you use for your bags?

• We offer two options for our leather bags.
• Our premium faux leather offers a high-quality alternative to animal leather, while our top grain leather is a durable and long-lasting material made from the top layer of cowhide.
• Both options are of exceptional quality and provide a luxurious feel to our bags.

Can I personalize my leather bag with my name?

• Yes, we offer personalization options, and you can add your name to your bag.

What font and color options are available for personalization?

• We offer different font options that complement each bag’s design. The font used will vary depending on the bag design, but we ensure that the personalization looks stylish and elegant.
• However, we do not offer customization for font or color. You can add your name using the available font option for the specific bag design.

Are your leather bags handcrafted?

• Yes, all of our leather bags are handcrafted by skilled artisans.
• We take great pride in the quality of our craftsmanship and ensure that each bag is carefully crafted to meet our high standards.

How spacious are your leather bags?

• Our leather bags come in a range of sizes to meet your needs.
• We provide detailed product descriptions that include information on the dimensions and storage capacity of each bag.
• Whether you need a small clutch for a night out or a spacious tote bag for everyday use, we have options that will suit your needs.

How do I care for my leather bag?

• To ensure the longevity and beautiful appearance of your leather bag, avoid water and moisture, store it properly in a cool, dry place, use a leather conditioner to prevent cracking and drying, clean with a leather cleaner, and avoid using harsh chemicals or abrasive materials.
• Contact our customer support team if you have any questions or concerns about how to care for your bag.